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Catherine Middleton has a B. A. (Queen's), MBA ( Bond University, Australia), and Ph. D. (York). Dr. Middleton holds the Canada Research Chair in Communication Technologies in the Information Society at Ryerson University’s Ted Rogers School of Information Technology Management. Her research focuses on adoption of new communication technologies, with specific interests in mobile devices and fixed and wireless broadband networks. She is also interested in how Canadians use (or don't use) the internet in their daily lives. Her research is revealing shortcomings in current Canadian approaches to telecommunications policy development.